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300 Hylan Dr, Suite 108, Rochester, NY 14623
5 reviews
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anonymous
-
Family/friend
4.0
extremely well organized
I thought they were extremely well organized, and extremely quick to respond any time we needed anything.
The only thing I can think of where they might could have done better would have been that it was not clear who their customer was - me or my mother. I told them that although i do not have any legal authority over my mother, I was their paying customer and they needed to communicate primarily with me in terms of the care needed, special requests, etc.
Overall though it really was a very positive experience that we had with Home Helpers of Rochester and I would highly recommend them.
About the facility OOB Home Helpers Home Care of Rochester, NY
OOB Home Helpers Home Care of Rochester, NY in Rochester, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Home Care
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Reviews
for OOB Home Helpers Home Care of Rochester, NY
Overall Rating
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.4
Staff
Meals & Dining
Activities
4.4
Value for Cost
4.4
Parent company
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Anita Frumusa - Toured community
Home Care
October 2, 2019
COULDN'T ASK FOR MORE!
I must say how impressed I was with [name removed] on her care and service I am a property Mgr. and 1 of my favorite residents needed help I was working with his daughters to help find someone to help with their dad couldn't have asked for more of a caring person then [name removed] to help out she even visited him when he went to the hospital on a Saturday to ck on him and spend time talking THAT'S SERVICE! If I should be in need of referring anyone for this kind of service it would definitely be Home Helpers Of Rochester! Thank you [name removed]
Michael R Stanley - Toured community
Home Care
May 30, 2019
Off to a Good Start
My wife and I are new to home healthcare services and weren't sure we would like the intrusion into our quiet life. We were wrong! Our helper, [name removed], know how to fit in and lift household burdens off my wife's shoulders. She also enables us to get to doctor visits. My wife has commented twice recently on how she has felt the easing of responsibility and the reduction in worry. Its Working
anonymous
Home Care
August 1, 2016
Caring Caregivers!!
My father needs a little help daily the caregivers have been providing the necessary help. They are doing good keeping the house clean and up kept. My father has been getting his daily exercise with the help of a caregiver. The communication has been great so far from them. I would recommend them to family and friends.
anonymous - Family/friend
Home Care
May 8, 2015
extremely well organized
I thought they were extremely well organized, and extremely quick to respond any time we needed anything.
The only thing I can think of where they might could have done better would have been that it was not clear who their customer was - me or my mother. I told them that although i do not have any legal authority over my mother, I was their paying customer and they needed to communicate primarily with me in terms of the care needed, special requests, etc.
Overall though it really was a very positive experience that we had with Home Helpers of Rochester and I would highly recommend them.
Daughter - Family/friend
Home Care
October 18, 2013
Wasn't too impressed
I pretty much blew these guys off, I didn't like being pinned down to having to have them for a certain amount of time. I wasn't overly impressed, but I had only used them a couple of times, I do understand that it would be stupid to have somebody come over for an hour.
The girl who took the phone calls there, I don't know what her title is, but she got a little cocky with my when I decided to stop it, that doesn't cut it. We've got loved ones that we're trying to find the right thing for them and that doesn't work.
Viewing 1-5 out of 5 reviews
Frequently Asked Questions about OOB Home Helpers Home Care of Rochester, NY
Call (555) 555-5555 to reach a resident at OOB Home Helpers Home Care of Rochester, NY.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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