Frontier Senior Living

The care for my father has been excellent, the staff are caring and kind. The facility itself is clean and well maintained. They offer many amenities as well. The only issue I’ve had is with communication about the financial aspects. The facility failed to set up our automatic payments and then charged us [fee removed] late fee. A promise was also made to give us a deal on our first month off if we signed by a certain date, and then the paperwork for the deal was not included in the signing documents. Efforts to contact the financial department head went unanswered and we are still waiting on a response a month later.

Ocean Ridge Assisted Living has proven to be a life saver for me, the wife whose husband has dementia as well as a very difficult personality. I have a lot of health issues of my own, and realized I had reached my limit with being able to care for my husband AND myself in our home. I reached out to A Place for Mom, and they were kind and helpful. After touring Ocean Ridge I knew it was the best place for my husband to live with this progressive and relentless disease. Now I can take proper care of my own self as well as oversee the needs of my husband. Since we have no supportive family, I feel very grateful that I can trust the staff and feel sure he is safe . I have heard some say that he didn't need to be in assisted living YET, and my answer is that care like this is very hard to find, and it is the loving thing to place your loved one before it becomes an emergency situation. Quality of life, for everyone, is so important!

[name removed] passed away a couple of weeks after moving into Barathaven, but during that experience we got excellent care and service. Their kindness and following through with playing music that I had brought when I was not able to be there.

The staff at Oak Hills Terrace has been amazing. They obviously truly care for the residents and management calls with any changes in her condition when they notice something. We will always be grateful for Oak Hills Terrace. Mom passed a week ago, and the months she was at Oak Hills Terrace were precious for us.

Things to know: updates on those that were hospitalized. When someone is taken by ambulance they seem tight lipped on updates. It is close to my sister for potential urgent attention. I would recommend them to others looking.

My dad was previously a resident at Bay Pointe Retirement and Marine Courte for a brief time. I can say that the care team was super nice, if a little disorganized, when my dad first got there. It got better over the time that he was there, however. Based on our experience, I would recommend Bay Pointe Retirement and Marine Courte to others.

My first experience with the staff was when I went for a tour. They spent a lot of time with me showing me around and answering all of my questions. That was not like other facilities I toured. I felt like I had a lot of information before I even decided. Regarding communication with the staff, [names removed], who answer the phones were always really helpful in hooking me up with whoever I needed to talk to, and most of the time those people were available. So I always felt that I could have my issue or question answered very quickly. I was really impressed with the staff members who actually took care of the clients. The neighborhood concept was fantastic and I think that the staff really got to know the clients well. I watched one young man catch a movement of one of the women who was moving out of her chair, which was dangerous for her, and he immediately went to her, helped her and was so kind and loving in a very appropriate way to support her. It was actually quite moving. I always felt that my husband was safe, even though I think he was a difficult patient with his type of dementia. I have no reservations about recommending this facility.

As Medical Power's of Attorney for a good friend, when he had to move out of his home, we visited many places before picking this one "hands down". All other Memory Care facilities we visited were small, behind locked doors in a regular Assisted Living facility, and depressing. The Auberge at Onion Creek is a large, open, indoor and outdoor space that allows great freedom of movement and variety in experiences for the Residents because the whole facility is locked. The Staff is helpful, very friendly, and the Residents are clean and appear well cared for. The same Chef has been with the facility for sometime, and our friend obviously likes the food because he has gained some weight since moving there. There are on site Physical Therapy services by PTs that go above and beyond, and a Nurse Practitioner for a local Gerontological medical group visits twice a week to evaluate Residents. We receive a call whenever there is any concern about our friend's health or new daily needs. Though not familiar with all the activities, I do know the musical programs are excellent. The last one I attended was a local Country and Western singer who was terrific. Some of the residents were up and dancing. The base rate did go up this year, and a number of the Residents who were there since our friend arrived a year ago have left. We dearly hope that trend does not continue, because this really is a place that should be the model for all other Memory Care facilities.

My loved one is currently a resident at The Landing at Augusta Woods and the whole experience has been great for us so far! The cleanliness is great. The staff, meals and activities are also great. Based on our experience, I would recommend The Landing at Augusta Woods to others.

Hawthorn Court is a great place. The staff are truly caring people. I would recommend for sure.

Monterey Court were great to work with in a tough situation. Based on the experience we had with them we would recommend this community to other families, although I would caution anyone to check and see if the management has changed. That makes a big difference. Overall a well trained and helpful community to work with. Food was made from scratch three times a day. Clean rooms and laundry done well. Friendly and very helpful hard working staff.

They've been great to work with and welcoming to my Aunt! We needed a fast turn around and they made that happen or us. I highly recommend Escalante at Coventry.

I just would tell them that I love it there that everything there is beautiful and the people are absolutely wonderful

They have experienced, knowledgeable admin staff that help make the entire process seamless. The staff are all very kind to the residents and the meals include lots of options.

My loved one was previously a resident at The Reserve at Amarillo and the experience was great for her at this facility. The Reserve is an amazing place. My loved one's stay was a respite stay. But short term or long term, I would recommend The Reserve at Amarillo to others. My loved one passed in March, but she would have been going back for another stay this summer if she were still with us.

What we like the most about The Landing on Dundee Senior Living community is that it has light, bright and modern décor. Everyone says Hello and the apartment are generous.

I had visited three other communities before touring Bay Pointe. I was immediately impressed with the staff and the way in which the community felt like a family and home. The community is a beautiful property and in a safe area, away from busy streets. The community was modern, clean, bright, and welcoming. There were no overwhelming odors and it smelt clean. You can occasionally smell food being cooked around meal times but the smell never lingers. The staff has been exceptional! They are friendly, attentive, and made it feel like being a part of a family. The answered all my questions and walked my family through the whole experience. My grandmother also loves the staff and always comments on how wonderful they are. Quality of care has been great. The staff are attentive and reach out if questions arise. They have helped me figure out issues with doctors and prescriptions or other concerns my grandmother might have. The dining has been great! My grandmother is a picky eater who was very underweight. They have found foods that works for her and have helped her gain some much needed weight to assist in her over all health. My grandmother always comments on the great desserts! The dining area is clean and accessible. It's like dining in a restaurant for every meal. Many activities are offered daily at the community as well as off site. There is a bus that is used for off site activities. They always try to include everyone! My grandma likes music events and bingo! After talking to a few other communities, I found that the cost was lower or comparable to those in the area. I was pleased that the place I liked the most was also the best financial feasible for my family. The community easily explained the cost breakdown and provided us with options. Information on financial resources was also provided. I am very happy with the cost for the value of care my grandmother is receiving

[name removed] and [name removed] went out of their way to work with me even before we moved mom and dad in to make sure that their transition and their experience would be successful I think that they could offer more fresh fruits and vegetables, and some other than a heavy-handed pepper shaker for seasonings would be helpful.

It has been a great placement for her! They are always welcoming to family and allow us to have meals there. Our mom loves the activities, staff and residents. We feel the communication is very good with families about any concerns they have. The Facebook page is updated often and we love seeing mom on it!

We are very happy at Auberge. It is expensive, [amount removed] per month, but they have very good caregivers and enough caregivers per resident to keep them safe. Activities are spotty, but adequate to keep my wife engaged. Hygiene is very good.